Versa won't turn on

[Mek-Mek]

Earlier today my watch was working fine, I got a notification for a phone call then the screen powered down and won't come back on, it was charged at the time, just in case I put it back on the charger and it didn't register. It still hasn't come back on. I've held down all the buttons to see if any would do anything and they didn't, I've only had the watch since April. Any suggestions or tips?

Moderator edit: subject for clarity

[MakMak]

Hi, @Mek-Mek! That's incredibly frustrating! I would suggest trying to clean the contacts on your tracker and the charger and charging it for a bit longer just in case, but other than that, your best bet is to contact Fitbit Support directly, it's possible that your tracker has died an early death. Good luck and let us know how it goes!

[AlejandraFitbit]

It's great to see you around @Mek-Mek and @MakMak thanks for the input.

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you followed our friend's recommendation and contacted them. I know they will be glad to help you out and provide you a solution.

See you around. 

[Mek-Mek]

Yes,  I reached out to Fitbit customer service and it's being taken care of.  Thanks for you guys input. 
Sent from Yahoo Mail on Android

[AlejandraFitbit]

Those are good news @Mek-Mek. If there is anything else we can do for you, do not hesitate to post it.

Happy stepping!