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Versa won't turn on

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‎02-18-2022 15:28 - last edited on ‎02-19-2022 04:58 by Fitbit Moderator

‎02-18-2022 15:28 - last edited on ‎02-19-2022 04:58 by Fitbit Moderator

My Fitbit Versa 4 ran out of charge, it's been on charge the whole day today and it's not coming back on. It looks like the screen kind of lights up and goes back dark again and it vibrates but doesn't load as usual. 

 

Moderator Edit: Clarified subject

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‎02-19-2022 05:00 - edited ‎10-24-2023 04:30

In response to marissac210

‎02-19-2022 05:00 - edited ‎10-24-2023 04:30

Hi there, @BeccaKate @marissac210. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa smartwatches before reaching out. 

Please restart your watch as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-18-2022 21:03

‎02-18-2022 21:03

Mine is the same way today!! I charged it overnight, but it won’t turn on! I came here to see if I can find info.

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‎02-19-2022 05:00 - edited ‎10-24-2023 04:30

In response to marissac210

‎02-19-2022 05:00 - edited ‎10-24-2023 04:30

Hi there, @BeccaKate @marissac210. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa smartwatches before reaching out. 

Please restart your watch as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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