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Versa won't vibrate at all

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‎03-29-2021 13:20 - last edited on ‎03-30-2021 09:07 by Fitbit Moderator

‎03-29-2021 13:20 - last edited on ‎03-30-2021 09:07 by Fitbit Moderator

I can see that this has been asked a few times but I’ve tried all the troubleshooting suggestions. My Fitbit Versa won’t vibrate at all. I’ve reset it, uninstalled and reinstalled the app, tested the vibration in the timer etc etc. My Versa has stopped vibrating completely. Potentially unrelated but there’s also some bleeding around the edge of the screen. Have never got it wet. 

I’ve had it for well over a year now and don’t have the receipt, so probably can’t claim warranty?

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 09:13 - edited ‎12-15-2023 10:00

‎03-30-2021 09:13 - edited ‎12-15-2023 10:00

Hi there, @thatlittlekatie. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand where your concern is coming from. 

Since you've exhausted all troubleshooting steps for this issue, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. Even though you're already out of warranty, our team will let you know what other options are available for you. 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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