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Versa won't vibrate when receiving text notifications

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‎12-30-2019 18:13 - last edited on ‎12-31-2019 04:19 by Fitbit Moderator

‎12-30-2019 18:13 - last edited on ‎12-31-2019 04:19 by Fitbit Moderator

My Versa doesn’t vibrate, any more, when I receive a text. Is there a way to turn it back on?

 

 

Moderator edit: updated subject for clarity

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‎12-31-2019 04:18

‎12-31-2019 04:18

@C13carson, welcome to our Fitbit Community. I'm happy to assist you with your Fitbit Versa since it stopped vibrating when receiving text notifications.

 

Please restart your Versa as described in this help article. After this, turn off the notifications and turn them back on. Finally, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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