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Versa wont power on

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‎06-02-2018 06:46

‎06-02-2018 06:46

Just purchased my Versa last night and I have to return it today.  It will not power on at all, even after charging for a few hours.  With no power, I can't update or sync. Not sure if I want to exchange or just get a refund.  This was my 1st fitbit and my excitement has turned to sheer disappointment, especially after reading many other users are having similar problems.

  

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‎06-02-2018 11:34

‎06-02-2018 11:34

When you took the Versa out of the box was it on with at least half battery charge? My first versa died on me and I exchanged it for another one and it works fine so far. But I didn’t get it at Best Buy so exchange was a lot easier through them.

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