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Versa wont receive text notifications

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‎12-26-2019 22:43 - last edited on ‎12-27-2019 17:52 by Fitbit Moderator

‎12-26-2019 22:43 - last edited on ‎12-27-2019 17:52 by Fitbit Moderator

I was just gifted a Versa for Christmas and am very happy with it! However, I haven't been able to receive text notifications since I got it. I can see when im getting a call though, so it seems to only be a problem with texting. I have since tried a plethora of ways to fix it like; registering it as a new device, turning off then on my notification buttons, unpairing and repairing the Bluetooth connection, and even doing a full system reset. Nothing seems to work.

Is this user error, or is something wrong with my watch. 

I have an iPhone 11, any tips and tricks are appreciated. 

 

Moderator edit: Subject for clarity

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‎12-27-2019 17:52 - last edited on ‎07-25-2025 16:33 by Fitbit Moderator

‎12-27-2019 17:52 - last edited on ‎07-25-2025 16:33 by Fitbit Moderator

Hello @yimpsee523, welcome to the Community Forums! It's a pleasure to assist you today.

Thanks for bringing this to my attention and for the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

Keep me posted.

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‎12-27-2019 18:02

‎12-27-2019 18:02

I had same issue..go into your PHONES TEXT SETTINGS and turn on all notifications from there that did it for me and my wifes versa 2

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