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Versa wont synce and the app broke

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‎05-07-2018 02:18

‎05-07-2018 02:18

 I bought the fitbit versa on Friday and only have had it for 2 days and I can hardly ever get it to sync. I tried resting my phone and the fitbit, unistalling the app, turning off and on the bluetooth, and nothing works. I tried a factory reset and then tried to redo the set up on the app and now it won't even connect to set it back up. My account get deleted and I go to login and it says to recover the account and I press recover and it just does nothing. So now my app is broken AND the versa. Ive never had so many issues with fitbit before and I'm extremely dissapointed and frustrated. 

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‎05-07-2018 04:18

‎05-07-2018 04:18

I have had mine for a few weeks.  It has worked fine until the last couple days.  

 

I have an iphone.  The versa won’t connect to the Bluetooth on the phone at all.  What changed?   Neither device will even see the other.  It’s like the Bluetooth on the versa totally went dead. 

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‎05-07-2018 05:47

‎05-07-2018 05:47

Same here. I was able to use my Versa for about 1.5 days before it stopped receiving notifications. All of the blogs said to unpair it from my phone and reconnect. Now it won’t connect to my phone (an iPhone) at all. I’ve tried resetting the Versa, restarting my iPhone, turning Bluetooth off and on again...nothing works. When trying to sync the Fitbit with my phone, it is stuck on the “Enter the number on your Versa’s display” screen. Very frustrating and disappointing.

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‎05-08-2018 01:41

‎05-08-2018 01:41

I have had my Versa since Sat. Cannot get it to sync, considering return.  Very frustrating.

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