help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa wont turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-07-2019 12:58 - last edited on ‎07-09-2019 08:01 by Fitbit Moderator

‎07-07-2019 12:58 - last edited on ‎07-09-2019 08:01 by Fitbit Moderator

I wore the watch into pools before over the past year, and now after swimming earlier this week, it won't even turn on now. I bought it 15 months ago, Fitbit only gave me a 40% discount code to buy a new watch... Has this happened to anybody?

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-09-2019 08:01

‎07-09-2019 08:01

@Nandez welcome to our Fitbit Community. I'm sorry for the late response. I'm also sorry to hear that your Versa is no longer under warranty.

 

I totally understand how frustrating this is for you and I appreciate your feedback and comments since this helps us to keep improving.

 

Please check out this page for more information about the warranty policies.

 

I'll be around if more questions arise.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes