Versa working with Xiaomi redmi note 7

[Luke-weynberg]

Hi all,

I've recently changed phones to the redmi note 7 and whilst the phone isn't listed as a tested device with the versa, I was wondering if anyone has managed to sync them together and get messages and stuff on the versa? Any help is greatly appreciated

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Luke-weynberg. I am sorry for the delayed response.

I appreciate your participation in the Forums and sharing your concern about your Fitbit Versa working with your Xiaomi redmi note 7. While your phone is not a supported device for the Fitbit app at this moment, it doesn't mean that it won't work with the app entirely, but rather that some of its functions might work intermittently. Our engineering team works really hard to keep up with every new phone and mobile device releases, so our customers can enjoy their trackers to the fullest. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

For troubleshooting instructions to resolve the syncing issue, please see this help article: Why won't my Fitbit device sync?

I'll be around if you need further assistance. 

[jbadger04]

Were you able to connect the phone and Versa2? i just ordered this phone and wanted to know if they work together? Thank you!

[Luke-weynberg]

I've not got the versa2 but the standard versa, but I've got it to work. As both the versa2 and the redmi note 7 use Bluetooth 5, you should be ok

[jbadger04]

Perfect Thank you so much for the reply!

[LiliyaFitbit]

Welcome to the Fitbit Community, @jbadger04. Thank you for your reply, @Luke-weynberg. 

@Luke-weynberg I am glad to hear your Fitbit Versa is working with Xiaomi redmi note 7. Thank you for sharing your experience.

@jbadger04 I appreciate your participation in the Forums and hope you continue enjoying your watch without any issues. 

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

If you have any questions, feel free to let me know.

[Nekososhi]

Hi Luke, I also have the redmi note 7 and the versa but can't seem to get the notifications to work. May I ask how you got yours to work?

[LiliyaFitbit]

Welcome to the Fitbit Community, @Nekososhi.

I appreciate your participation in the Forums and sharing that you can't get the notifications to work on your redmi note 7. I recommend checking this help article with useful information: What should I know about using the Fitbit app on my Android phone?

You can confirm the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

Please keep in mind that this phone is not a supported device for the Fitbit app at this moment and some functions might work intermittently.

Let me know if you have any questions.

[jbadger04]

I have yet to get notifications. I get the occasional phone call alert but
have found the compatibility of the two devices is very limited.

[LiliyaFitbit · Accepted solution]

Thank you for your reply, @jbadger04. I am sorry for the delayed response. 

Thank you for sharing your experience and feedback. Our engineering team works really hard to keep up with every phone and mobile device releases, so our customers can enjoy their devices to the fullest. I appreciate your understanding while we work to improve this experience. 

I'll be around if you need further assistance. 

[JamieDee]

Hi @Luke-weynberg 

Can you explain what you did to get it working please?  I have VERY unreliable notifications 😞

Got the Redmi Note 7 today.

[jbadger04]

I have not been able to get the notifications to work. At this time the
phone is not a comparable for that feature but it will syncs for
tracking purposes.

[LiliyaFitbit]

Welcome to the Fitbit Community, @JamieDee. It's nice to see you around, @jbadger04.  

@JamieDee thank you for joining the thread and sharing that you're experiencing difficulties with getting notifications from your new Redmi Note 7. Since this phone is not a supported device for the Fitbit app at this moment, some functions might work intermittently. You can confirm the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? and double check the troubleshooting steps. 

@jbadger04 I appreciate your participation in the Forums and your input. 

Let me know if you have any questions.

[ashamnz]

I have the same device specifications. Intermittent issues with sync. Call notification is ok need to keep the app on, on mobile device. No message support which is disappointing as even smartwatch like mi supports this but Fitbit isnt

[ashamnz]

Tired with one plus 6t and same issue, which is more disappointing

[Combivan]

Hello.

I have not been able to receive notifications from my Fitbit versa onto my Xiaomi redmi note 7. I have tried all the troubleshooting options and it still does not work.

I have the latest update.

Thanks in advance,

[JamieDee]

Hi,

I got mine working in the end. But my Fitbit has just gone back for waranty repair so I can't remember how.  When it comes back I'll have to run through again.  I seem to remember enabling the developer mode though and turning something off as well as all of the other things people have said.

[Bulma11]

Hello there! If you could share how you finally made it work, it would be of great help! 🙏

[jbadger04]

It really doesn't work. it's still very sporadic if it does. I'm not been
able to consistently get it to continue working.