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Versa2 HR monitor stopped working

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I've had my Versa2 since January and the HR monitor stopped working yesterday. I have tried everything including factory reset and uninstalling from app however it is still not working. Any ideas what it could be? 

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Exactly the same for me - got mine at Christmas and suddenly stopped reading heart-rate

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I hand the same problem, I did all the resets but the light still won’t turn on 

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Have 

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I ended up restoring factory settings but still no joy, so fitbit are replacing under warranty after an online chat with their support team today.

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Exactly the same as mine, 

I bought one in October it was replaced in January and it went blank.

The HR is now not registering on this one.

 

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