Versa2 calories and heart rate

[Rach25]

Versa2 I only bought 3months ago and from when I purchased it has not tracked my steps, heart rate and calories throughout the day continuously.

i am manually inputting in calories from exercise and prior to inputting the calories show for example sleeping calories when I woke up showed 306calories - heart rate on watch not showing 

I jumped on bike for 25minutes and burned 350 calories  throughout the whole workout heart rate wasn’t working.

(yes I have done the reset about 10times at least this week)

I input the calories and a sync showing 656calories

i then jumped on treadmill for 5minutes and weights for 20mintues

and heart rate still not working 

went to manually input these exercises and the calories went down to 535 calories

the hourly step tracker is also not syncing 

I have not changed the watch band and the watch is not loose

i am extremely disappointed with this watch my cheaper Garmin picked up on everything

i have done all the fixes recommended through the community and website

[JohnnyRow]

You had 306 calories, then got on bike and burned 350 calories.  How do you know the 350 calories?

[Rach25]

Because I have a monitor on my spin bike that calculates rpm, time and heart rate - (same as treadmill or rowing machine) not sure why that is relevant to why my Fitbit wasn’t working