09-17-2020 13:29
09-17-2020 13:29
I recently upgraded from Versa to Versa 2 but it seems to be running on old firmware (70.7.14), I can’t install most of the clock faces, and I’ve lost the zone minutes, am back to the old active minutes. How can I get the latest firmware? It seems upgrading to Versa 2 has put me backwards.
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09-17-2020 20:31
09-17-2020 20:31
@adambar -
I believe you will find that a new device will load the latest fully rolled-out firmware version and then queue you up to the next release, even if it is already being rolled out.
09-17-2020 16:57
09-17-2020 16:57
Try a Factory Reset by swiping left to Settings, About, Factory Reset.
09-17-2020 20:31
09-17-2020 20:31
@adambar -
I believe you will find that a new device will load the latest fully rolled-out firmware version and then queue you up to the next release, even if it is already being rolled out.
09-27-2020 16:04
09-27-2020 16:04
That’s interesting. How long does it usually take before one gets the new rollout? I bought a versa 2 specifically for the sp02 functionality and feel a little robbed that I can’t use it.
10-07-2020 21:06
10-07-2020 21:06
Same feelings... Got my Versa 2 two days ago and I'm very dissappointed about this firmware update problem :'( From the Fitbit chat I didn't get any concrete help, they told me that I just need to wait and sync frequently...
10-08-2020 07:12
10-08-2020 07:12
Two weeks ago I received a replacement Versa 2, it took a week before I got the new firmware.
05-18-2022 05:53
05-18-2022 05:53
I wish I could be believe the same thing. A bought a new Versa 2 to replace a malfunctioning one that had just gone off warranty. I would like to see this one working properly and know that I don't need to return it rather walk around for days with it.