Versa2 stopped sending me notifications to move

[cylonvamp]

This past Sunday my Versa2 stopped sending me notifications to move. I have no idea why. I updated it this morning and that didn't help at all. I'm pretty sure notifications are set to on. but I have no idea where those are.I pressed the left button. I didn't see anything that said anything about turning my notifications one. Just do not disturb, dimness button and manual or auto. I just want my prompts to move back. 😪

Sorry if I'm being a bother. I just have no idea why this isn't working anymore ☹️

[NellyG]

Hi @cylonvamp I will move your post to the Versa 2 Forum.

If you go to your Fitbit App then to your account (icon in the top left corner of the screen) and select your Versa 2 from the list. Go to the General heading and check  that Reminders to move are on. If they are on turn them off and sync your fitbit. Restart your phone and your Versa 2 and then turn reminders to move back on in the App. Hopefully that will fix it.

[cylonvamp]

Thanks for the help Sorry I had it in the wrong spot. I did everything you suggested. fingers crossed that I did i correctly and that it works. Thank you so much. I appreciate the help 🙂