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Versa2 won’t display heart rate

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‎06-22-2021 00:19

‎06-22-2021 00:19

Hello , Since I updated my versa 2 Fitbit it won’t show my heart rate on the Home Screen below my clock, all I see is a pink heart with 2 - -

please help …

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‎06-22-2021 16:56

‎06-22-2021 16:56

Welcome to the Fitbit Community, @KazzyB.

 

Thanks for the information provided.

 

There are some factors that can affect your heart-rate reading on your Fitbit Versa 2. If you haven't done it already, please follow these tips to try to resolve heart-rate tracking issues.

 

Hope this helps.

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‎06-25-2021 07:15

In response to EdsonFitbit

‎06-25-2021 07:15

Thankyou 

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‎06-25-2021 11:43

In response to KazzyB

‎06-25-2021 11:43

Thanks for your response, @KazzyB.

 

Hope that your heart-rate shows up in the Home Screen again.

 

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

 

See you around.

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