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Versace stuck on dim

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My verse is on dim. When I swipe left and go to settings the brightness tab is greyed out and will not allow me to change the setting. All other sections are bright and work. 

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Maybe you are in 'Sleep Mode'.

 

Sleep Mode
 

 

When you turn on the sleep mode setting:

  • Notifications don't cause the watch to vibrate or the screen to turn on.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off (on watches that support it).
  • Turning your wrist won't cause the watch's screen to turn on.
  • You see a sleep mode icon
     

     

    at the top of the screen when you swipe down to see your notifications.

To schedule sleep mode to automatically turn on during certain hours, open the Settings app

 

 

and tap Sleep Mode > Schedule. Sleep Mode automatically turns off at the time you schedule, even if you manually turned it on.

You can't turn on do not disturb and sleep mode at the same time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Not on sleep mode. All other functions are working normally.

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I have the same issue. Have reset, and shut down, everything but factory reset. Still can’t change brightness. 08-28-2020

 

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I had this issue appear suddenly. Long story short: "Sleep Mode" had turned "on". Turned "Sleep Mode" to "off". Now "Brightness" option is available and adjustable.

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