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Verse 2 doesn't receive notifications after charging

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‎01-29-2023 02:38 - last edited on ‎02-14-2023 15:45 by Fitbit Moderator

‎01-29-2023 02:38 - last edited on ‎02-14-2023 15:45 by Fitbit Moderator

My Fitbit does not receive notifications after it has been charged. Any ideas please?

 

Moderator Edit: Clarified subject and updated label

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Accepted Solutions

‎02-13-2023 10:57 - last edited on ‎12-27-2023 05:53 by Fitbit Moderator

‎02-13-2023 10:57 - last edited on ‎12-27-2023 05:53 by Fitbit Moderator

Welcome to the Community, @Jayliz.

Thanks for letting us know about your Versa 2. While this is odd, have you made sure the Sleep Mode or DND are turned off after charging it? I'm asking this as those functions will prevent you from getting any alert or notification when turned on.

Assuming that doesn't apply to you, please try reconnecting your watch to the Fitbit app:

  1. Forget your Versa 2 from the Bluetooth settings.
  2. Force quit the Fitbit app and reboot your phone.
  3. Restart your watch to refresh its performance.
  4. Open the Fitbit app, tap your profile picture > Set Up a Device.
  5. Select your Versa 2, tap Replace Device and follow the onscreen instructions.

 

Once this is completed, set up the notifications one more time as described here.

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‎02-13-2023 10:57 - last edited on ‎12-27-2023 05:53 by Fitbit Moderator

‎02-13-2023 10:57 - last edited on ‎12-27-2023 05:53 by Fitbit Moderator

Welcome to the Community, @Jayliz.

Thanks for letting us know about your Versa 2. While this is odd, have you made sure the Sleep Mode or DND are turned off after charging it? I'm asking this as those functions will prevent you from getting any alert or notification when turned on.

Assuming that doesn't apply to you, please try reconnecting your watch to the Fitbit app:

  1. Forget your Versa 2 from the Bluetooth settings.
  2. Force quit the Fitbit app and reboot your phone.
  3. Restart your watch to refresh its performance.
  4. Open the Fitbit app, tap your profile picture > Set Up a Device.
  5. Select your Versa 2, tap Replace Device and follow the onscreen instructions.

 

Once this is completed, set up the notifications one more time as described here.

Best Answer
0 Votes