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Verse 2 giving me a purple screen

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‎10-25-2021 07:02 - last edited on ‎10-25-2021 16:19 by Moderator Alum

‎10-25-2021 07:02 - last edited on ‎10-25-2021 16:19 by Moderator Alum

I charge my Versa 2 and it’s giving me a purple screen for my time screen. None of my button will work when I push them but I can swipe my time screen and they will come on but want work. 

 

 


Moderator edit: subject updated for clarity

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‎10-25-2021 16:18

‎10-25-2021 16:18

Hi, welcome to the Fitbit Community forums, @DElkins.  

 

Thank you for all the details that you've provided regarding the inconvenience that you've been experiencing with your Versa 2 watch. 

 

I've been informed that you already have a case created with the Customer Support team for further assistance with this or that you already got in touch with them, and it seems they've provided you with some instructions. Let me know if you have further questions. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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