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Verse 2 will not turn on

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‎07-01-2021 12:33

‎07-01-2021 12:33

My verse 2 will not turn on after doing shut down. The battery was 92%. It would not sync before I did shut down. Have placed it back on the charger for another 15 minutes and nothing works. 

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‎07-01-2021 14:05

‎07-01-2021 14:05

Welcome to the Fitbit Community, @SunsetRunner. 

 

Thank you for the information provided.

 

If you haven't done it already, please follow these instructions to resolve battery issues.

 

Whether the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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