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Verse 3 full hour missing middle of the night

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‎01-12-2022 04:21 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

‎01-12-2022 04:21 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

The past 2 nights my verse 3 suddenly had an approximate 1 hour gap of time missing from my sleep score which gave me a poorer score and outcome as the first batch of recorded time under 3 hours isnt recorded in that score.

 

For example, it would record sleep from 11pm-1:33am and then nothing at all, and then record again from 2:36am-7:10am. I haven't done anything differently except adjust my sleep score to sensitive. It doesn't look like there is an app update yet either. Any ideas on how to fix? TIA

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2 REPLIES 2

‎01-17-2022 10:08

‎01-17-2022 10:08

So if you change the sensitivity back, what happens? 

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‎01-19-2022 04:00

In response to Rich_Laue

‎01-19-2022 04:00

Ok I just changed sensitivity back to normal last night and also tightened my band by one notch and that seemed to do it. Thanks! 

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