ANSWERED
Accepted Solutions
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
Yes, I understand what happened. When you manually add an activity the app thinks you know best what was going on at the time (ie its own measurements were not correct) so it no longer used your recorded heart rate to work out active mi utes or calories, but uses population averages instead. In the sa,e way, it thinks the number of steps it counted might not be accurate, so uses the number an average peson of your age etc wpukd do. You obviously did more steps than the average person, so when you manually entered the activity you lost a whole heap of steps. To get the steps back, delete the activity you entered manually
Best Answer
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
Yes, I understand what happened. When you manually add an activity the app thinks you know best what was going on at the time (ie its own measurements were not correct) so it no longer used your recorded heart rate to work out active mi utes or calories, but uses population averages instead. In the sa,e way, it thinks the number of steps it counted might not be accurate, so uses the number an average peson of your age etc wpukd do. You obviously did more steps than the average person, so when you manually entered the activity you lost a whole heap of steps. To get the steps back, delete the activity you entered manually
Best Answer