Vibration not working for text/call notifications

[Dd1186]

My versa isn't vibrating or telling me when i get a call or text.  When i pull down they are there but i want the notification.  

Moderator edit: subject for clarity

[AshNicole]

Yes! Mine all said the notifications were on too. What a weird option to
not be synced the same. Glad it helped!

[AshleyZR]

This is too funny. My name is Ashley Nicole too! Lol

[Shellouise42]

I appreciate all of the suggestions but not one of them works.  My notifications are on - on both my Veras as well as in the Fitbit App, and on my IPhone. I have restarted it twice.  I will have no choice but to call Fitbit when I have some time to do so.  I note that the vibration works when I hit my desired steps per hour but not for calls, texts or appointments. This is very frustrating because they once worked and now they don’t. 

[SofiaBergqvist]

Omg!! Thank you so much!!

[LadyBrandon]

Yep. That fixed mine. 

[ratttatosk]

Tristian,

Your  answer saved my day.

Seems this should be part of the default troubleshooting..

thanks !!

[fitbrit91]

I just checked and this was my problem!! Thanks!!! 

[AshNicole]

I said That same thing! You are welcome!

[IJohnson]

I do not seem to have  the Device Lock option. I have reset my Versa, restarted it, and tried numerous things but it still is not vibrating to notify of phone calls or text messages.

[Keirashakira]

IJohnson, press and hold the left button, then swipe to find the notifications/music menu. Press notifications ON/OFF

[IJohnson]

The notifications are on but it still isn't working.

[AshNicole]

I would Call Fitbit customer service then. Maybe something is wrong
internally. If the settings in the bit and the app is on?! They may have a
reset. Have you shut it down?

Ashnicole

[IJohnson]

I have. I've restarted it, shut it down, and tried to do a factory reset.

[Shellouise42]

I did that and it compromised my battery life. I have little time to sit on the phone with Fitbit to fix this problem. Saving for an Apple Watch.

Sent from my iPhone

[PamKen]

Check to see if your multiple Fitbits are showing as connected to your
phone. Somehow mine was connected multiple times so nothing was working
properly.

[svallier]

This is exactly what my problem was! Thank you so much! I did all the other recommended things and it didn't help. 

[AshNicole]

You are so welcome! Nothing like helping each other out!

[aloetsch]

You have just saved my life lol

[AshNicole]

Hahaha I felt The same way

[Sharuste]

This fixed mine! I must have accidentally turned it off when I was scrolling through settings or something. Thank you so much!