Vibration not working for text/call notifications

[Dd1186]

My versa isn't vibrating or telling me when i get a call or text.  When i pull down they are there but i want the notification.  

Moderator edit: subject for clarity

[Kgator001]

Mine was doing the same thing.. I just hold the left button in till the notifications icon came up and I turned it off and open twice and now it’s working. Don’t know if that will help u.. but worth a try..

[Lissie]

Its been driving me crazy that my vibration wasnt working when a text or call came through! I came across your post and it worked!! I was getting so frustrated. Thankyou!!😁 

[SunsetRunner]

I had this issue and then realised if I turn vibrate off my phone it also turns the vibrate off the fitbit. I turned my vibrate back on on my phone and the vibrate on the fitbit started again

[Niki1311]

This was exactly the solution; thank you so much!!!!!!!!

[Kgator001]

You welcome..

Sent from my iPhone

[Katiefox24]

This was it!!! Thanks for sharing!!

[SunsetRunner]

I have tried all of the above things to get my versa to vibrate for calls and text messages, with no luck..

What can I do to correct this?

[Michaelcaley]

Hold the button on the left, then tap notifications.

[Tracey040372]

I actually contacted them through facebook messenger and they went through
a list of things to try. We got there eventually I think if it had not
worked they would have offered a replacement.

[pennyandbrandy]

I had the problem that I would recieve notifications on my versa but it wouldn’t vibrate. I found my issue was that I had my phone on do not disturb, so if you have that on then that might be why. 😂

[PicklesBaby86]

Thank you!!! Been wondering and trying to trouble shoot this problem for at least a week now, tried this and it started working again. Must have pressed it when I changed my strap 😐

[Fitterbythebit]

I was having the same problem when I was receiving my notifications. It would not vibrate but if I scrolled down it was there. 

I came by the solution by accident. If you keep your finger on the single button on the left side of the watch a menu comes up for SCREEN WAKE and NOTIFICATIONS with on/off options. Turn it on and fingers crossed it should fix the problem. It worked for me 

[NPayne]

Thank you Tristian101!!  Mine was turned off -- I guess it got turned off by accident.  Working again now!!

[Hroy5]

Having this same issue, call Fitbit last week to try to get a solution and I was told it was a glitch they had been receiving complaints about but haven’t heard anything since! 

[NanaSuez]

Do uninstall, then factory reset on Versa & reinstall. Just set up your
texts & calls for starters. If still doesn't work, call back & really
complain. If you bought from them, they should resolve your complaint. I
have found their customer service is quite good for me.

Sue

[Lynnard27]

Thank you.  I forgot I had turned my notifications off.

[Umlander]

Thanks!!! That worked

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@Tristian101 wrote:

Hi,

Had this problem, my fitbit versa suddenly stopped vibrating on notification, tried all of the tips here.

Then I realised.

If you hold the left button you can turn off notifications from your wrist, and then other night I had done just this from the cinema!

Useful feature, when you remember to turn it back on again!

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[PamKen]

I was having the same problem and none of the suggestions helped. I found that my phone was connected twice and a third that I didn’t recognize was also connected. When I disconnected all but one connection for my phone, the vibration and notifications started working as they should. 

[Hmorrison1037]

YES!!! That was TOTALLY what was wrong with mine! I did the same thing you did and tried sending myself notifications in the app, resetting bluetooth, AH! Thank you for posting this!!!

[PamKen]

So glad it worked!!