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Voice assistance isn't working on my Versa 2

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Versa no longer respond to voice commands/talk to text

 

Moderator Edit: Clarified subject

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Hi there, @Momof2jjs. Welcome to the Community Forums. @SunsetRunner Thanks for your suggestion!

Have you recently switched to the Google Assisting while using Alexa? Note that you can have only 1 active voice assistant at a time. To switch to a different voice assistant, first disconnect your active voice assistant. For more information, see How do I disconnect my voice assistant?

If the issue persists, see What should I do if my voice assistant doesn't work on my Fitbit smartwatch? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hello @Momof2jjs 

Try restarting your Versa 2. You will not lose your data performing a restart. Just hold down the side button of your Versa 2 until you see the Fitbit Logo then release the button. You will feel your Versa 2 vibrate indicating the restart is complete. Check after restart if that fixed the problem. 
😃 I hope this helps. Please let me know how it goes

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Hello again @Momof2jjs 

Just checking in with you to see if restarting your Fitbit as I described help solve the issue. 
😉 Please keep me posted

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Hi there, @Momof2jjs. Welcome to the Community Forums. @SunsetRunner Thanks for your suggestion!

Have you recently switched to the Google Assisting while using Alexa? Note that you can have only 1 active voice assistant at a time. To switch to a different voice assistant, first disconnect your active voice assistant. For more information, see How do I disconnect my voice assistant?

If the issue persists, see What should I do if my voice assistant doesn't work on my Fitbit smartwatch? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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