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Wallet option is not showing on app

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‎12-14-2019 21:44 - last edited on ‎12-15-2019 18:25 by Fitbit Moderator

‎12-14-2019 21:44 - last edited on ‎12-15-2019 18:25 by Fitbit Moderator

Wallet option is not showing on my fitbit mobile app

 

Moderator edit: Subject for clarity 

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‎12-15-2019 18:24

‎12-15-2019 18:24

Hi @Sunilvicky, welcome to the Community Forums.

 

Thanks for bringing this to my attention. To better assist you, can you please let me know which mobile device are you using? When was the first time you experienced this? If you haven't already done so, please try the following steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the OS version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.
  7. Let me know if the issue persists.

 

Keep me posted.  

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