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Warranty Dissatisfaction

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‎07-02-2020 12:48

‎07-02-2020 12:48

I activated my new fitbit in January. Upgraded to a Versa lite. Its been used for literally 6 months and stopped tracking my Heart rate, sleep and calories burned. The fix solutions did not work and I was offered a discount on purchasing a new one. How is this a warranty when the product stopped working?? And what are the chance this will just happen to a new purchase??

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‎07-02-2020 12:50

‎07-02-2020 12:50

Hi @Dtam  warranty information is here - click.

Stepping in the U.S.A. since September 2013. Android 14

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