Warranty claiming

[Iquyan]

How to claim warranty of Fitbit versa is there any time limit of 7 days or 10 days that you have to registered your product?

[SteveH]

There is no need to register your fitbit and the warranty runs for 12 months from purchase (or 24 months if you are in Europe). There are some conditions though - you can read the full terms at https://www.fitbit.com/in/legal/returns-and-warranty

The first step in a warranty claim is to contact customer support via contact.fitbit.com

Before you do that, is the problem anything that we in the community may be able to help with? 

[GrubbyDuck]

@Iquyan 

Are you in the UK?  https://www.which.co.uk/consumer-rights/advice/i-want-to-return-my-goods-what-are-my-rights 

Your Consumer rights 'what & that you can or cannot do or expect' are listed here:

UK only:  https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act 

If not in the UK? As @SteveH  has already correctly advised ✔

[Iquyan]

So if there is not any problem then we didn't have to contact Fitbit care this only applies when you are facing such issues to claim warranty I didn't face such issue right now because I am new to Fitbit and so confirming that claiming warranty is mandatory or not thanks btw

[SteveH]

That's  correct - if you don't have an issue then you don't need to do anything.

[Iquyan]

Thank you Sir

[Aida_A]

It doesn’t matter because they don’t really do anything if something goes wrong with your Fitbit! My Fitbit is in the retailer for a month now and I heard nothing back. Contacted the support center and heard nothing back. Posted in the community and heard nothing back. 

Bought my Fitbit 8 months ago in Germany and now live in Norway.