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Watch only has 3 screens: Time, Steps (always 0), and a blank screen...then back to time

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Hello.  When I sync with my phone I always see the correct steps, floors, daily heart rate, etc.  However, when looking at the watch and scrolling through the screens after the main time screen, the steps screen always shows 0 for the day, and the current heart rate, floors, and other screens no longer appear.  Bad SW push?

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From clock face, scroll down (swipe up) all the way to Settings.  Tap that to choose which stat screens to show.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Hi and thank you for getting right back to me!  When I go to the settings page it has core steps, hourly steps, heart rate, and exercise checked, but the screens that used to be available with that info (including a floors screen) no longer show.  I tried to take a 6 second video but the 11 MB file was too big to send to you.  Any other thoughts?  My thanks!  Rick

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@Ddgs_Rock wrote:

Hi and thank you for getting right back to me!  When I go to the settings page it has core steps, hourly steps, heart rate, and exercise checked, but the screens that used to be available with that info (including a floors screen) no longer show.  I tried to take a 6 second video but the 11 MB file was too big to send to you.  Any other thoughts?  My thanks!  Rick


No other ideas.  Sorry,

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Johnny Rocks!  Thanks again.
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