07-08-2019 16:19
07-08-2019 16:19
Hello. When I sync with my phone I always see the correct steps, floors, daily heart rate, etc. However, when looking at the watch and scrolling through the screens after the main time screen, the steps screen always shows 0 for the day, and the current heart rate, floors, and other screens no longer appear. Bad SW push?
07-08-2019 16:34
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07-08-2019 16:34
From clock face, scroll down (swipe up) all the way to Settings. Tap that to choose which stat screens to show.
Best Answer07-08-2019 17:14
07-08-2019 17:14
Hi and thank you for getting right back to me! When I go to the settings page it has core steps, hourly steps, heart rate, and exercise checked, but the screens that used to be available with that info (including a floors screen) no longer show. I tried to take a 6 second video but the 11 MB file was too big to send to you. Any other thoughts? My thanks! Rick
Best Answer07-08-2019 17:37
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-08-2019 17:37
@Ddgs_Rock wrote:Hi and thank you for getting right back to me! When I go to the settings page it has core steps, hourly steps, heart rate, and exercise checked, but the screens that used to be available with that info (including a floors screen) no longer show. I tried to take a 6 second video but the 11 MB file was too big to send to you. Any other thoughts? My thanks! Rick
No other ideas. Sorry,
Best Answer07-08-2019 17:52
07-08-2019 17:52
Best Answer