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Watch won't turn off and screen on but can't use

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‎04-04-2020 08:34

‎04-04-2020 08:34

Yesterday my touch screen stopped working, so I turned if off and back on again. That fixed it. Not even 24 hours later, the screen issue came back. However, I've been trying like crazy to turn it off and it keeps automatically turning back on. I've only had it for a month. I'm not sure what else to do.

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3 REPLIES 3

‎04-04-2020 11:10

‎04-04-2020 11:10

Try a Restart and do it several times if necessary.

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‎04-05-2020 09:13

In response to SunsetRunner

‎04-05-2020 09:13

So I need to spend 30 minutes every day trying to turn this thing on and off so I can use it? Because this morning it's doing it again. Except now sometimes it turns off and on again on it's own.

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‎04-05-2020 09:33

In response to TeacherOrtega

‎04-05-2020 09:33

Contact Customer Support.

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