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Watched “bricked” after update

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‎07-06-2024 07:32

‎07-06-2024 07:32

Updated watch and now watch does nothing but show Fitbit logo.

fitbit refuses to help help since it was purchased through a secondary seller through amazon(an authorized dealer)

customer service after three calls won’t discuss my problem” secondary seller not our problem”

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‎07-06-2024 10:20

‎07-06-2024 10:20

@Kieferz77 Hi. Sorry you're having issues. Amazon won't help?

Amazon is also a marketplace. They themselves are an authorized retailer, but not third party sellers. It has to say sold and shipped by Amazon in the cart when purchasing.

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