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Water damage

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‎09-21-2025 10:57

‎09-21-2025 10:57

I wore my Fitbit versa 3 swimming today and ever since, it won’t turn on and will not charge. It’s totally dead 

these are ment to be water proof up to 50ms? Can anyone help?

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‎09-21-2025 16:41

‎09-21-2025 16:41

Hello @Emma101010, welcome to the Fitbit community, all your efforts so far are truly appreciated

I am very sorry for this inconvenience. To find a quick and effective solution, I ask that you complete this form. With this information, our team will be able to provide you with the best possible assistance.

Once you have submitted the form, please let me know that you have completed it to keep you informed about the progress of your case.

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