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Water logged by watch is incorrect

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‎01-04-2020 09:17 - last edited on ‎01-14-2020 18:28 by Fitbit Moderator

‎01-04-2020 09:17 - last edited on ‎01-14-2020 18:28 by Fitbit Moderator

Ever since I last updated my versa it has had issues with logging. I will try and log water and it will put in a different number. For example, I tried to log 8oz of water and it put it in as 0.27oz. I have tried restarting my versa to see if that would help. 

 

How do I go about fixing this?

 

Moderator edit: updated subject for clarity

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‎01-14-2020 18:32

‎01-14-2020 18:32

Hi @CrimpsonAngel. It's great to see a new face in the forums. I'm sorry for the delay.

 

Thanks for bringing this to my attention as well for the steps that you've tried on your own. Our team is aware that some of our members are seeing incorrect data after logging water on their watches. They're currently investigating to find a solution to this situation. While they work on this matter, let me suggest to delete the entries and re-add them directly to the Fitbit app on your phone so your details can be displayed correctly.

 

Let me know if you need anything else.

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