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Water logged in Versa 2 is incorrect in app

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‎01-03-2020 14:37 - last edited on ‎01-14-2020 18:23 by Fitbit Moderator

‎01-03-2020 14:37 - last edited on ‎01-14-2020 18:23 by Fitbit Moderator

Whenever I log the fl. oz into the fitbit the calculation is wrong when it refreshes. For example if I log 26 oz when it refreshes it only adds like .7 ounces.  I drank at least 90 fl. oz today but the fit bit/app is only reporting 8 total fl oz. What is the issue?

 

Moderator edit: updated subject for clarity

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‎01-14-2020 18:26

‎01-14-2020 18:26

Hi @GAWJD. Welcome to the forums. I'm sorry for the delayed response.

 

Thanks for letting me know that the water isn't logged correctly by your watch. Our team is aware about this behavior experienced by some of our users and they're currently working to identify a solution as soon as possible so you can take advantage of this function. In the meantime, I'd recommend to delete the entries and re-add them directly to the Fitbit app on your phone so your details can be displayed correctly.

 

I'll be around if you have any other question.

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