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Water logging from my Versa 2 says "Maximum logs entered"

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‎01-12-2021 05:04 - last edited on ‎01-14-2021 18:05 by Fitbit Moderator

‎01-12-2021 05:04 - last edited on ‎01-14-2021 18:05 by Fitbit Moderator

Every time I try to add water intake from my Versa 2 it says " Maximum Logs Entered" and says to sync with my Fitbit app to resume logging. I've done that, I've restarted the Versa 2, I've unpaired the Fitbit from my phone, uninstalled the app and reinstalled it. I'm not sure what else I can try. It will let me log my water intake on the app - but I would prefer to be able to do it on my watch as it's just more convenient. 

 

Moderator edit: updated subject for clarity

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‎01-14-2021 18:04

‎01-14-2021 18:04

Welcome to the Fitbit Community @Caselizabeth85.

 

Thank you for the information provided and for trying to resolve the issue before contacting us.

 

If you haven't done it already, you can follow the steps in this article but keep in mind that your apps, stored data, personal information, credit and debit cards and saved settings will be removed from your Fitbit Versa 2.

 

Please let us know if you have any question.

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