help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wear and care for the white band.

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-09-2018 12:10 - last edited on ‎04-10-2018 11:14 by Moderator Alum

‎04-09-2018 12:10 - last edited on ‎04-10-2018 11:14 by Moderator Alum

Has anyone here preordered the white band ? I’m tempted but weary about how it will end up looking in a few months. Can any Fitbit admins remark on the warranty for it becoming stained like previous tracker lighter colored bands have ? 

The store order page use to say they were stain resistant. Now that was removed from the description box. It still states to be stain resistant on other stores description pages. 

 

If it will truly be easy to clean, then it’s worth the money to buy it thru Fitbit, then to buy a knockoff that’s going to stain in a couple months. 

 

Moderator Edit: Clarified Subject.

Best Answer
1 BEST ANSWER

Accepted Solutions

‎04-10-2018 11:18

‎04-10-2018 11:18

Hello @Bunnybear_05, it's always nice to see you around, I hope you're having a great day! Smiley Happy

 

Thanks for your question! At Fitbit, we are always trying to improve our materials and try new things to improve our products. Silicone is a bit more flexible material and is better for stain resistance so we have moved toward this new material for the bands on the Versa. Additionally, I would like to suggest you to check our Wear & Care guide to know how keep your band clean. 

 

Thanks again for your participation in the forums, if there's anything else I can do for you, please feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎04-10-2018 11:18

‎04-10-2018 11:18

Hello @Bunnybear_05, it's always nice to see you around, I hope you're having a great day! Smiley Happy

 

Thanks for your question! At Fitbit, we are always trying to improve our materials and try new things to improve our products. Silicone is a bit more flexible material and is better for stain resistance so we have moved toward this new material for the bands on the Versa. Additionally, I would like to suggest you to check our Wear & Care guide to know how keep your band clean. 

 

Thanks again for your participation in the forums, if there's anything else I can do for you, please feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes

‎04-30-2018 09:27

‎04-30-2018 09:27

I am currently wearing the peach colored band that comes with the rose gold versus, for the 2nd time and it is already discolored. I work in an office and I haven’t gone to the gym as yet. I am not even wearing any creams that could cause the discolouration. I can only imagine what will happen to the white band....

 

so so disappointed with this. I just got the watch and I’m already upset. 

Best Answer