05-06-2019 18:46
05-06-2019 18:46
I have set the Weather App for my location and that works fine, but even tho I'm in the US (Washington State to be exact) my weather app keeps reverting to celcius temperature. When I try to access the app on my phone in order to reset the settings, I get a message "unable to connect to Versa". The app settings specify Fahrenheit but when I check the display on my watch it usually gives me celcius - tho it occasionally will read in Fahrenheit. Why does it change arbitrarily and how can I fix it if I can't get connect to my Versa and get it to sync? All other features synch automatically with no trouble.
I have tried rebooting the Versa and restarting my android phone but even tho my phone and my Versa are right next to each other and both are powered on, I bet an error connecting with Versa message when I try to access the apps
05-07-2019 04:48
05-07-2019 04:48
@mkmom Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit app since the weather app stays in Fahrenheit mode. By the way, thank you for troubleshooting this issue before contacting our forums.
Please make sure that your phone has the most recent Fitbit app version installed. Also, make sure that your Fitbit app has the "All-Day-Sync" setting enabled. If these details are already covered, let me know and I'll be happy to follow up.
Looking forward to your response!
05-14-2019 09:16
05-14-2019 09:16
Thank you for your response. I think it is more a problem with my cell phone than with the fitbit itself. I was able to sync my fitbit with my Nook tablet and resolve the app problems.
05-16-2019 05:47
05-16-2019 05:47
@mkmom That's great news. I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often!