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Weather app and sleep not working on my Versa

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‎07-30-2018 19:12 - last edited on ‎07-31-2018 08:07 by Moderator Alum

‎07-30-2018 19:12 - last edited on ‎07-31-2018 08:07 by Moderator Alum

Two issues.  Versa App is not working for weather  and not working for sleep. Read manual...still not working 

 

 

Moderator edit: Subject for clarity 

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4 REPLIES 4

‎07-31-2018 08:16

‎07-31-2018 08:16

Hey @Sherry1225, it is great to see new members around! Woman Happy I'd like you to be a little bit more specific about the issues that you have with the weather app and the sleep. When you say that the weather isn't working, are you saying that your current location isn't updating? If so, check that you turned on location services for the Fitbit app. For instructions, see How do I allow the Fitbit app to use my phone's GPS? If you change locations, sync your watch to see your new location in the Weather app.

 

To change the units used for the temperature in the Weather app:

 

  • From the Fitbit app dashboard, tap or click the Account icon User-added imageAdvanced Settings > Units.
  • In the Length section, select a different measurement. Centimeters, Kilometers corresponds with Celsius and Feet, Miles corresponds with Fahrenheit.
  • Sync your watch and then open the Weather app User-added imageon your watch to see the updated units.

Now in regards of your sleep, are you not getting sleep stages or you are not even getting sleep stages? 

 

I'll be around so keep me posted! 

Heydy | Community Moderator, Fitbit
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‎07-31-2018 09:51

In response to HeydyF

‎07-31-2018 09:51

The weather app says to sync to phone.  I am syncing and nothing is happening.  




Sent from my Samsung Galaxy smartphone.
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‎07-31-2018 11:32

In response to Sherry1225

‎07-31-2018 11:32

Hey @Sherry1225, thanks for your reply! If you have made sure that the location services are on for the Fitbit app, you synced and still not showing the weather, try to restart your Versa by following these instructions: 

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

Then sync your Versa again and it should show the correct weather. 

 

Keep me posted! 

Heydy | Community Moderator, Fitbit
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‎08-07-2018 15:27

In response to Sherry1225

‎08-07-2018 15:27

It worked for a day. Not working again. Says I have to sync again..I do...turned it off...still not working 

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