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Weather app is not working on Versa 2 properly

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‎06-23-2020 22:14 - last edited on ‎07-15-2020 06:15 by Fitbit Moderator

‎06-23-2020 22:14 - last edited on ‎07-15-2020 06:15 by Fitbit Moderator

Have the Fitbit versa 2 and the weather app isn’t working.  I’ve tried all the steps.  Making sure everything is running or on and it just won’t show the weather.  I’ve tried restarting the iPhone and the watch still no help.  My husbands watch also isn’t showing the weather.  Anybody else have issues.  What’s the fix?

 

 

Moderator edit: updated subject for clarity

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‎07-15-2020 06:14

‎07-15-2020 06:14

Hi @AbDunn, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 watches since the Weather app is not working properly. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please make sure that your watches have the most recent firmware version. After this, follow the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor the Weather app and see if it works properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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