Weather app isnt working on Versa 3

[SunsetRunner]

When I go to check the weather on my Versa 3 it tells me to sync the fitbit mobile app to update. I have done this many times and still nothing. This just started yesterday. This has never been a problem before. I have already talked to support and they were no help. They told me to restart my fitbit which I did and still nothing. 

[Guy_ · Accepted solution]

Hi @SunsetRunner - try removing cities from the weather app [found in the Gallery] and restarting the phone too. Make sure your watch is syncing fine. See more details in How to change Temperature - for Weather, Centigrade - Fahrenheit, Sense 

[SunsetRunner]

I will try that thank you

[SunsetRunner]

Omg 🤦‍:female_sign: @Guy_ @you are truly the best thank you so much for your help I truly appreciate. I have been trying to figure this out for the past two days. You need to be fitbit's tech support haha

[Guy_]

@SunsetRunner  - thank you 🙂

[DanielleE.]

So the fix is to simply not use a feature the app is supposed to provide? I tried this, and it worked, but as soon as I put the cities back in, it broke again. 

Is there a fix that doesn't cripple the app?

[Guy_]

Hi @DanielleE. - did you try logout of the Fitbit App, clear the storage cache and force stop it while you have no cities, then login and add cities and sync? It may possibly help.