05-14-2018
09:30
- last edited on
05-20-2018
05:57
by
AlejandraFitbit
05-14-2018
09:30
- last edited on
05-20-2018
05:57
by
AlejandraFitbit
I recently did the update to firmware 32.32.10.15.
I'm happy that the screen appears to be easier to turn on now, but I've found that the weather app no longer works. Every time I launch it, I get the same message: "Sync the Fitbit mobile app to update." Syncing with my phone doesn't change this. My phone is a Samsung Galaxy S4, running Android 4.4.2.
Also, I've read that the updated is supposed to allow for quick replies to text messages? I've seen no options for this since the update.
Finally, a minor gripe: The tip calculator app doesn't appear to work, either. If I attempt to enter "19.99" the tip calculator will always change it to "19.98." I'm positive that I'm not hitting the wrong spot; the last 9 always becomes an 8.
Moderator edit: subject for clarity
05-20-2018
06:05
- last edited on
05-27-2025
08:29
by
MarreFitbit
05-20-2018
06:05
- last edited on
05-27-2025
08:29
by
MarreFitbit
Hi @Aberration, welcome to the Community.
Thanks for troubleshooting this by yourself. I will be glad to help you out with the issues you are experiencing with your Versa:
I hope this helps, let me know the outcome.
05-31-2018 07:56
05-31-2018 07:56
I haven't had any luck with any of these issues.
Weather worked before the last update. Since then, it's always said "Sync the Fitbit mobile app to update." My phone settings haven't changed; location and mobile data are on.
Not only do I not have any options to reply to text messages, I don't see the content any more. I just get a notification telling me that I've received a text.
The Versa restarts itself on a regular basis (I assume it's not supposed to?). Restarting has had no effect on the Tip Calculator. It turns 9s into 8s. Seems like a bug to me.
I've updated the App on my phone, but now I'm no longer able to change the watch face; the app crashes every time I try.