Weather syncs, but won't display on face

[ugale11]

I use a watch face on my Versa 2 that includes the weather, which until earlier today, has worked fine for years. Now, I get no weather data on my watch face, even though I can swipe over to the weather app, which displays current info for my current location, no problem. I did not update the app, restart or anything. It was working fine when I got up this morning, then stopped a few hours later, while I was at work.

I've tried restarting the phone, set the location permission to all the time, I've tried other watch faces that include weather, I've uninstalled and reinstalled the app, I've removed the device from my phone's bluetooth and re-synched it, and I've run out of ideas. There used to be an "all day sync" setting, which I've run into before when it gave me the same problem, but that doesn't seem to be there anymore.

Any suggestions?

[Guy_]

Hi @ugale11 - this may be a simple syncing/connection issue with the new V4 Fitbit App.

Firstly, make sure your Clock face permissions in the Fitbit App, Gallery tile are correct and sync the watch.

Secondly ,the updates for weather may be happening at different times, so one may work and the other not if the connection was lost.

Thirdly, the steps of restarting the watch and logging out of the Fitbit App and restarting the phone may help with any connection problems.

To check easier, use the SimpleCheckUp app on the watch to ensure you have a connection at any time then you will know if it is a connection issue or not.