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Weather won't update on my new Versa 3

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‎07-14-2023 17:44 - last edited on ‎07-15-2023 13:38 by Fitbit Moderator

‎07-14-2023 17:44 - last edited on ‎07-15-2023 13:38 by Fitbit Moderator

Just set up my Versa 3 today. All was working fine. After a few hours, I wanted to check weather and I get either "Sync the Fitbit mobile app to update" or "No location information. Go to Fitbit mobile app to set up weather."

Weather is set up. Both firmware and app software are up to date.

Location/GPS is turned on to always. 

I have restarted my phone (Samsung S21) , cleared the cache and force stopped the app. 

No idea why it would have randomly stopped working. 

Screenshot_20230714_181807_Permission controller.jpg

 

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Moderator Edit: Clarified subject

Philippians 4:13 Cancer Survivor Life is what happens while you're busy making other plans
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‎07-15-2023 19:31

‎07-15-2023 19:31

Hi @Nancy618 - a couple of things to try 

Hold the button for 10 seconds till it vibrates and the logo appears and wait for it to start and sync.

In the Weather app settings remove any cities and sync.

Author | ch, passion for improvement.

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