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Weekly exercise is not updating properly on my Versa 2

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‎03-04-2021 14:54 - last edited on ‎03-05-2021 04:22 by Fitbit Moderator

‎03-04-2021 14:54 - last edited on ‎03-05-2021 04:22 by Fitbit Moderator

I have been exercising with over 10k steps and active minutes but Fitbit not registering as a day of exercise at all this week. Tried logging out and restarting phone to no avail 

 

 

Moderator Edit: Clarified subject

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‎03-05-2021 04:21 - edited ‎10-14-2023 11:47

‎03-05-2021 04:21 - edited ‎10-14-2023 11:47

Hi there @Kbeetle, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

While reading your post I was wondering if you have manually initiated the exercise on your watch so I could be registered properly?

Also, I'd like to confirm that your watch is syncing, so you see your latest and updated information on the dashboard. If you experience any difficulties with syncing your device, please check our complete troubleshooting steps from this help article Why won't my Fitbit device sync?

I've moved your post to Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-05-2021 04:21 - edited ‎10-14-2023 11:47

‎03-05-2021 04:21 - edited ‎10-14-2023 11:47

Hi there @Kbeetle, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

While reading your post I was wondering if you have manually initiated the exercise on your watch so I could be registered properly?

Also, I'd like to confirm that your watch is syncing, so you see your latest and updated information on the dashboard. If you experience any difficulties with syncing your device, please check our complete troubleshooting steps from this help article Why won't my Fitbit device sync?

I've moved your post to Other Versa Smartwatches board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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