05-10-2018
	
		
		12:20
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		12-10-2018
	
		
		16:27
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			AlessFitbit
		
		
		 
		
		
		
		
		
	
			
		
 
					
				
		
			
    
	
		
		
		05-10-2018
	
		
		12:20
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		12-10-2018
	
		
		16:27
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			AlessFitbit
		
		
		 
		
		
		
		
		
	
			
		
I got a message on the Versa watch face: 0017
“To unlock this watch face forever, go to Lignite.com”. ?
Also, I woke up in the middle of the night. My Versa read 0 (zero) o’clock.
It was ok when I got up in the morning???? Wtf?
Anyone else have these problems?
Moderator edit: title for clarity
Answered! Go to the Best Answer.
 Best Answer
 Best Answer12-10-2018 16:25
 
					
				
		
 Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more
                                          Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              12-10-2018 16:25
@Greeshma_Neel Welcome to the Fitbit Community! 
Let me clarify this for you and for everyone else who has come across this message.
The clock faces available in the App gallery are either created by us (Fitbit), a few are created by Fitbit Labs, and everything else has been created by a 3rd-party developer. These third-party developers can choose to require payment for the use of the clockface they created.
These clock faces are notated as follows:
When looking for a new clockface whenever you're ready to switch it up, look for this annotation. Hope this helps!
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
05-10-2018 12:26
 
					
				
		
05-10-2018 12:26
That's what happens when you download a non-free watch face. There's usually only a few day trial period until you get that message. Try a free watch face. You can check if it's free or not in the face's disclaimer.
 Best Answer
 Best Answer05-10-2018 12:29
 
					
				
		
05-10-2018 12:29
I had the same issue and decided to buy the watch face from the company you mention. Don't mind buying when I like the face .
 Best Answer
 Best Answer05-11-2018 04:52
 
					
				
		
05-11-2018 04:52
Yes, it’s bevause the face is from a third party maker. However, I think that those third party faces should have that information included in their discription as not all of them do. Even my non- third party face comes up with a message I have to click away before viewing my actual watch/ stats. It’s very annoying not knowing which faces are only going to give me a 24h preview.
 Best Answer
 Best Answer12-10-2018 15:49
 
					
				
		
12-10-2018 15:49
My fitbit showing a message, "please go to www.Lignite.me to unlock this face forever".
It says my 24 hr trial is over. When I go to the site, it asks me to pay. I thought it was free. please help.
 Best Answer
 Best Answer12-10-2018 16:25
 
					
				
		
 Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more
                                          Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              12-10-2018 16:25
@Greeshma_Neel Welcome to the Fitbit Community! 
Let me clarify this for you and for everyone else who has come across this message.
The clock faces available in the App gallery are either created by us (Fitbit), a few are created by Fitbit Labs, and everything else has been created by a 3rd-party developer. These third-party developers can choose to require payment for the use of the clockface they created.
These clock faces are notated as follows:
When looking for a new clockface whenever you're ready to switch it up, look for this annotation. Hope this helps!
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
12-22-2019 20:10
 
					
				
		
12-22-2019 20:10
How do I get rid of this message on my watch I've never purchased any face clock and it won't let me do anything else
 Best Answer
 Best Answer12-22-2019 21:35
 
					
				
		
 Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
                                          Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more 
                              12-22-2019 21:35
@LitlKat There is usually a trail to use and then you have to pay. Please select another watch face and read if it will need to be paid for or not.
Not all are free
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
 Best Answer
 Best Answer 
					
				
				
			
		
