help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Westpac Fitbit Pay not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2019 04:48 - last edited on ‎04-18-2019 13:44 by

‎04-17-2019 04:48 - last edited on ‎04-18-2019 13:44 by

I have a Versa but I was never able to use Fitbit Pay. I enterred all of my card details and it says I need to verify with Westpac, but the only option to verify is calling customer service.

I called them and they said I don't need to verify and that it should be automatically set up or I should check with Fitbit because there might be an issue.

 

Has anyone had the same issue? How can I verify?

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-18-2019 13:44

‎04-18-2019 13:44

A warm welcome to the Community @AlvessMay !

 

I appreciate your participation in the Forums and for sharing your experience with Fitbit Pay. Thank you for letting me know that you've already contacted our Customer Support, I appreciate your efforts to resolve this. I recommend you to continue to work with our Customer Support as they will do their best to help you. 

 

For complete information about Fitbit Pay please see here. 

 

Feel free to reach out if you have any other questions.

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes