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What is happening with Fitbit?

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‎11-05-2022 09:08

‎11-05-2022 09:08

At 3.30am my Fitbit was working fine. When I wake up, my Fitbit was off by 1 hour. Luckily my mum was here to tell me it was time for work as I would have thought I had an hour left. A work colleague is having the same problem, only her watch is set 1 hour faster. I can't find any answers on her but I see a lot of people from Twitter have the same problem. Is Fitbit ending the company? Cause I don't get any help from anyone from the company 

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‎11-05-2022 09:58

‎11-05-2022 09:58

Watch out for end of Daylight Savings Time.  Where I am ends tomorrow morning.  Always lots of issues/complaints for a few days after time change.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎11-07-2022 07:51

‎11-07-2022 07:51

Same problem.  Went into my Dashboard, found the Control gear icon (top right), clicked Settings.  Clicked on Personal Info & scrolled down to Time Zone.  Mine was wrong so I reset it then restarted my Versa (by holding the left & bottom right buttons down until it showed the change icon).  That fixed it.

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‎11-07-2022 16:59

In response to Karen714

‎11-07-2022 16:59

Oh my god. I wish I was told this sooner. I factory reset my watch and it's now irrepairable. Has a permanent big red x and a factory rest failed on it 

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‎11-07-2022 17:23

In response to Karen714

‎11-07-2022 17:23

My time zone was right, so I turned off “update automatically” (the time) and left my time zone as is and then re-synched. That worked!

I’ll put it back to auto once this madness passes 😄

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