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What is up with the sleep tracker?

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‎09-11-2018 02:01 - edited ‎09-11-2018 02:03

‎09-11-2018 02:01 - edited ‎09-11-2018 02:03

I am completely frustrated. The sleep tracker worked flawlessly when I got this Versa. All of a sudden it only tracks when it wants to. I have been through EVERY suggestion customer service recommended. My Gear S 2 tracks every single time flawlessly. This is a software issue not a user error. And no update with thousands of people complaining? Bullcrap. About to return this thing. I'm done.

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3 REPLIES 3

‎09-11-2018 03:16

‎09-11-2018 03:16

try wearing a strap over the versa  once I started to do that it works great  hope this helps 

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‎09-11-2018 03:51

In response to SunsetRunner

‎09-11-2018 03:51

I'm not sure what you mean by strap. Do you mean like a band to hold it down? Could you explain or post a picture please? Thanks!


Sent from my Sprint Samsung Galaxy S8.
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‎09-12-2018 15:30

In response to Eccentricgrrl

‎09-12-2018 15:30

Like an ace
Bandage

Get Outlook for Android
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