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What is wrong with my battery life?

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‎09-12-2018 06:40

‎09-12-2018 06:40

My battery life again after I have gotten a new one yesterday the battery has already been decreasing...I don’t know whether it’s the charger or not but now i am even more frustrated...please tell me what I should do! Or anyone know of any suggestions???

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4 REPLIES 4

‎09-12-2018 10:53

‎09-12-2018 10:53

How are you charging it?

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎09-12-2018 11:40

In response to WendyB

‎09-12-2018 11:40

I charge it through the wall, and now having my second one I feel like I am getting nowhere with what I want...it’s frustrating and I can only hope this gets resolved soon...

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‎09-12-2018 12:36

‎09-12-2018 12:36

I tried everything from turning off the heart rate, gps, and notifications. Battery life still very low. Now with the syncing issues, I am considering giving up on fitbit and switching to some other platform. 

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‎09-12-2018 17:37 - edited ‎09-12-2018 17:37

In response to DebInGA

‎09-12-2018 17:37 - edited ‎09-12-2018 17:37

agreed.

 

battery performance has nose dived after a mere three months.  Instead of charging every four days (as advertised no less), it has gone to every two days, and now to every day.

 

a tracker watch you have to keep plugged into the wall is hardly useful.  Maybe include a port for an external battery next time? =p

or hire fewer people to cut and paste canned responses (or spend less time programming bots to do that) and less money on ruinous lawsuits and more time on OS development and updates and QA

"...words will always retain their power. Words offer the means to meaning and for those who will listen, the enunciation of truth."
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