WhatsApp notifications are not coming through my Versa 3

[Gina1960]

After linking Fitbit with Google last week I don't receive messages from WhatsApp anymore. I restart the watch, also my SamsungS20fe.

Can you find a solution? Thank you. 

Moderator Edit: Clarified subject

[ManuFitbit · Accepted solution]

Welcome to the forums @Gina1960.

Thanks for providing the details regarding this inconvenience with your Versa 3.

I'd recommend to set up WhatsApp notifications again by following the steps below:

1. With your tracker nearby, from the Fitbit app dashboard, tap the Account icon > Versa tile.
2. Tap Notifications. When you're prompted to pair Versa, follow the onscreen instructions. After you've connected your tracker, "Versa" will appear in the list of Bluetooth devices connected to your phone. Note that call, text, and calendar notifications are turned on automatically.
3. To turn on notifications from apps installed on your phone, including Fitbit and WhatsApp, tap App Notifications and turn on the specific notifications you want to see.
4. Tap Notifications > Versa in the top left corner to return to device settings. Sync your tracker to save your changes.

Check step 3, you will find it helpful. For more details on how to set up notifications, see this help article. 

In case that you don't receive not WhatsApp notifications after following the steps above, I'd recommend taking a look at the help article: My Fitbit device isn't receiving notifications from my phone.

[Gina1960]

Thank you. I have re-installed the app and followed the steps. Everything works fine again.

Wish you all the best.

Gina 

[ManuFitbit]

@Gina1960 Thanks for the feedback.

I appreciate your response and your wishes!

Have a great day.