When did firmware 35.72.1.19 release for versa 2?

[mtmcdaniel]

I have had my Versa 2 watch for over a week and it is still on 35.72.1.15. I can't find anywhere when they dropped 35.72.1.19. I know it takes them a while to drop the update to everyone but it would be nice if I could find out if there is a problem with my watch or the update just hasn't pushed to mine yet.

[TommyIzzo]

@mtmcdaniel Do you sync often? It normally takes a couple days to get the firmware update when it's new. They say it downloads in pieces every time you sync. If  you've been syncing regularly, I'd contact support. 

[Guy_]

Hi @mtmcdaniel  -  it is probably a typo, 35.72.1.9 existed. 35.72.1.15 is the latest.

[Luv2sing531]

My Versa 2 says the update is ready to be installed but it won’t download it. Just keeps saying “searching” when I click on the update button. 

[Guy_]

Hi @Luv2sing531  -  what version is your watch on now? in watch Settings, About menu

[Luv2sing531]

72.1.15. The watch battery now runs down to zero every 6-7 hrs so I’m wondering if it keeps trying to update without success. 

[mtmcdaniel]

I sync several times a day. 

[mtmcdaniel]

That makes sense.

[Jerlinc]

I got 35.72.1.19 pushed to me today and now the the watch is blank.  Can not do a restart.  Its not connected to the bluetooth either.  Any ideas?

[Guy_]

Hi @Jerlinc  - probably best to contact Fitbit 

In the app, click profile photo, Help & support, Contact Customer support.

[Jerlinc]

Thanks.  I did that today.

[VikSteps]

Try changing the watch face to something else

[Jerlinc]

Yesterday about 3 PM EST.

[BrandyPuff]

i was hoping that the 35.72.1.19 update would fix my rebooting issue but it's still happening. I wonder if it's a hardware issue. Of course, no one from Google will do anything about it.