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When is customer service available? And pin hole for strap is broken.

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‎06-27-2021 05:23

‎06-27-2021 05:23

When is customer service available?

does anyone know what happens if the pinhole for strap is broken and won’t hold strap?

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‎06-27-2021 07:16

‎06-27-2021 07:16

Hi @L1Ck  you'd need customer support and they are available when there are people to answer the phones or do the online chat.

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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